Gym Assistant

THG Ingenuity Ltd.; Manchester; On-site; GBP 18,000 - 22,000; Full time

Job summary

THG Ingenuity is seeking a Gym Assistant for King Street Townhouse Spa & Gym in Manchester to deliver exceptional member experiences on the gym floor. You will coach, motivate and support members, run inductions for individuals and small groups, and ensure safety and high standards across the gym environment.

You will be active in building relationships, addressing queries, and maintaining equipment and cleanliness, while participating in ongoing development and team meetings within a luxury

Qualifications

• Experience as Gym Instructor, Fitness Coach or Personal Trainer.
• Knowledge of exercise programming and safe fitness delivery.
• Excellent communication, interpersonal and problem-solving skills.
• Flexible to work across a rota including evenings, weekends and peak periods.

Responsibilities

• Deliver an outstanding member experience on the gym floor.
• Coach, motivate and energise members during sessions and gym interactions.
• Build strong member relationships to drive engagement and retention.
• Deliver gym inductions for individuals and small groups (up to 4 people).
• Provide visible, approachable presence on the gym floor and assist with programmes and equipment use.
• Prescribe and deliver safe, effective exercise programmes tailored to guest needs.
• Maintain high standards of cleanliness and report faults.
• Respond to member queries and feedback; attend training and development activities as required.

Skills

Gym Instruction

Fitness Coaching

Personal Training

Job description

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Gym Assistant - King Street Townhouse Hotel

In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Explore more about King Street Townhouse Hotel here.

We are currently seeking an experienced and passionate Gym Assistant to join the team at King Street Townhouse Spa & Gym.

As a Gym Assistant, you will play a key role in supporting our members throughout their fitness journey, maintaining exceptional standards across the gym environment, and delivering service that reflects our world-class reputation.

The Role:

You will be responsible for delivering an outstanding member experience whilst supporting the day-to-day operations of the gym floor.Your responsibilities will include:

• Playing an engaging and motivating role in supporting members throughout their fitness journey and 4-week onboarding programme
• Coaching, motivating and energising members during sessions and gym interactions
• Building strong member relationships to drive engagement, attendance and retention
• Delivering high-quality gym inductions for individuals and small groups (up to 4 people)
• Providing a visible, approachable presence on the gym floor, supporting members with exercise programmes and equipment use
• Prescribing and delivering safe, effective exercise programmes tailored to guest and member needs
• Maintaining exceptional standards across the gym environment, including equipment checks, studio preparation, cleanliness and fault reporting
• Responding professionally and proactively to member queries, concerns and feedback
• Attending team meetings, training sessions and ongoing development activities as required

About You:

• Previous experience working as a Gym Instructor, Fitness Coach or Personal Trainer
• Strong knowledge of exercise programming and safe fitness delivery
• Excellent communication, interpersonal and problem-solving skills
• A proactive, positive and member-focused approach
• Strong organisational skills and attention to detail
• Evidence of ongoing professional development within the fitness industry
• Flexibility to work across a rota including evenings, weekends and peak operational periods

If you are passionate about fitness, wellbeing, and creating exceptional member experiences within a luxury environment, we would love to hear from you.

Why Join King Street Townhouse?

This is an opportunity to join one of Manchester’s most recognised luxury hotels and become part of a team that is passionate about hospitality, creativity, and delivering unforgettable guest experiences. You’ll have the chance to make a genuine impact within a unique and fast-paced environment where service excellence is at the heart of everything we do.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.