Luxury Home Outlet Sales Specialist

Rhwinevault; Grays; On-site; GBP 18,000 - 24,000; Full time

Job summary

RH is seeking a Sales Associate for our Thurrock Outlet, located east of London, to deliver exceptional customer experiences and drive sales. You will work with teammates to educate customers on RH products, maintain store presentation, and process transactions with accuracy and efficiency.

The ideal candidate has retail experience, a customer-focused mindset, and a passion for the RH brand. Weekend availability and flexibility with shifts are required; legal right to work in the UK is mandatory.

Qualifications

• 1+ years of experience in retail, preferably in home furnishings.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
• Flexibility to work weekends, holidays, and variable shifts.
• Candidates must have legal authorization to work in the country in which they are applying at the time of application.

Responsibilities

• Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
• Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
• Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
• Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
• Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
• Drive sales performance by actively contributing to team goals and supporting overall store success

Skills

Retail experience

Customer service

Mac OS

iOS devices

Microsoft Office

Google apps

Weekend/holiday flexibility

Right to work in UK

Job description

RH is seeking a Sales Associate for our Thurrock Outlet, located east of London, to deliver exceptional customer experiences and drive sales. You will work with teammates to educate customers on RH products, maintain store presentation, and process transactions with accuracy and efficiency.

The ideal candidate has retail experience, a customer-focused mindset, and a passion for the RH brand. Weekend availability and flexibility with shifts are required; legal right to work in the UK is mandatory.