Luxury Guest Experience Host (Intern) – Immediate Start

LVMH Group; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Christian Dior Couture on New Bond Street in London is seeking a Host to support the sales team and deliver a seamless client journey.

The successful candidate will have front-of-house or customer service experience in luxury environments and a passion for delivering exceptional service.

Availability to start immediately, 40 hours per week with flexible Monday–Sunday schedule, and valid UK right to work.

Qualifications

• Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality.
• Outstanding interpersonal and communication skills.
• Ability to make connections with customers through storytelling and discovering commonalities.
• Attentive and proactive with exceptional attention to small details.
• A passion for Christian Dior and our collections.
• Fluency in a second language (preferred).

Responsibilities

• Welcome customers entering the boutique and maintain 100% recognition of regular customers and VIPs.
• Understand customers’ needs and orientate them in the boutique.
• Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art.
• Assist customers with personalised services and respond effectively and at pace to all their needs.
• Remembering customers' preferences and special needs.
• Provide the highest standard of customer service at all times.
• Be immaculately dressed and groomed.
• Learn the best possible manners for every conceivable situation.
• Assist and work closely with the sales team to ensure all customers’ expectations are met.
• Demonstrate an ability to maintain confidentiality and privacy.
• Carry out any additional duties as directed by the management team.

Skills

Interpersonal skills

Communication skills

Storytelling

Second language

Job description

Christian Dior Couture on New Bond Street in London is seeking a Host to support the sales team and deliver a seamless client journey.

The successful candidate will have front-of-house or customer service experience in luxury environments and a passion for delivering exceptional service.

Availability to start immediately, 40 hours per week with flexible Monday–Sunday schedule, and valid UK right to work.