Luxury Gallery Host - Elevate Client Experience

Rh Wine Vault; Banbury; On-site; GBP 21,000 - 25,000; Full time

Job summary

RH is seeking a Gallery Host to join our team in Banbury, delivering world-class service to guests while taking great care of our equipment and facilities. The role involves warmly greeting guests, guiding them through the Gallery, and coordinating with the RH Interior Design team and restaurant waitlist.

Ideal candidates have 2+ years of related experience, are energetic, dependable, and flexible, with strong communication and the ability to multitask in a fast-paced environment.

Qualifications

• 2+ years of related experience
• Energetic and team oriented
• Flexible schedule including weekends and holidays
• Ability to multitask in a fast-paced environment
• Strong communication and professional appearance

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Represent the RH brand through polished communication, personal appearance and professionalism
• Enthusiastically engage RH clients as they enter the Gallery, delivering world-class service
• Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate
• Provide discreet and unobtrusive service in greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, and concierge service
• Assist with daily setup and breakdown of the Gallery host station and monitor Gallery areas for cleanliness, safety and code compliance
• Assist with onsite and offsite events as needed
• Provide feedback on guest comments or escalations to leadership team

Skills

Customer service

Hospitality

Communication

Teamwork

Multitasking

Job description

RH is seeking a Gallery Host to join our team in Banbury, delivering world-class service to guests while taking great care of our equipment and facilities. The role involves warmly greeting guests, guiding them through the Gallery, and coordinating with the RH Interior Design team and restaurant waitlist.

Ideal candidates have 2+ years of related experience, are energetic, dependable, and flexible, with strong communication and the ability to multitask in a fast-paced environment.