Gallery Host

RH

Greater London

On-site

GBP 18,000 - 24,000

Full time

14 days+

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Job summary

A luxury home furnishings brand in Greater London is seeking a Gallery Host to provide world-class service to guests. Responsibilities include engaging clients, maintaining gallery areas, and assisting with events. The ideal candidate has over 2 years of experience, is energetic, and can multitask effectively in a fast-paced environment. This role may involve working weekends and holidays. Join a dynamic team and represent a renowned brand that values creativity and professionalism.

Qualifications

2+ years of related experience in a customer-facing role.
Energetic and accountable team player.
Ability to multitask in a fast-paced environment.
Energetic, reliable and team-oriented.

Responsibilities

Engage guests with world-class service.
Assist with guest questions and connect them to appropriate associates.
Maintain cleanliness and safety of gallery areas.
Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate.
Provide discreet and unobtrusive service: greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat/umbrella check, concierge and valet validation.
Assist with daily setup and breakdown of the Gallery host station and monitor areas for cleanliness, safety and code compliance.
Assist with onsite and offsite events as needed.
Provide feedback on guest comments or escalations to leadership.

Skills

Polished communication

Customer service

Multitasking

Positive attitude

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Gallery Host to join our team in providing world‑class service to guests while taking great care of our equipment and facilities.

YOUR RESPONSIBILITIES

Live Our Vision, Values and Beliefs every day
Represent the RH brand through polished communication, personal appearance and professionalism
Enthusiastically engage RH clients as they enter the Gallery, eagerly delivering world‑class service
Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate to further the customer experience
Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check‑in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional concierge service and valet validation
Assist with daily setup and breakdown of the Gallery host station and monitor Gallery areas to ensure they are kept clean, safe and code compliant
Assist with onsite and offsite events as needed
Provide feedback on guest comments or escalations to leadership team

OUR REQUIREMENTS