Luxury Dining Server — Elevate Guest Experience

Fairmont Hotels And Resorts; Southampton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Travel discounts

Discounted stays across properties

Job summary

Fairmont Southampton is seeking a Food & Beverage Server to deliver exceptional, personalized dining experiences for guests. You will greet guests, take orders, ensure timely service, and maintain immaculate service standards across all outlets.

Join a luxury resort environment where professionalism, teamwork, and guest satisfaction are core values. The role requires standing, lifting, and flexibility across shifts, including evenings and weekends, with comprehensive training and development

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years' experience in a high-volume restaurant environment, or at least 1 year in a luxury hotel.
• Experience using a point-of-sale (POS) system is an asset.
• Excellent communication and organizational skills.

Responsibilities

• Provide warm, professional, and enthusiastic service to guests, ensuring a welcoming and memorable dining experience.
• Greet guests, present menus, explain specials, and answer questions regarding offerings.
• Take accurate orders and relay to kitchen/bar via POS; process guest checks following internal controls.
• Deliver food and beverages with correct presentation, timing and quality; reset tables as needed.
• Maintain clean, organized work areas and follow food safety/hygiene policies.
• Work collaboratively with service teammates; assist during peak periods and move equipment as required.

Skills

Communication

Organization

Interpersonal skills

Problem-solving

Guest engagement

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Fairmont Southampton is seeking a Food & Beverage Server to deliver exceptional, personalized dining experiences for guests. You will greet guests, take orders, ensure timely service, and maintain immaculate service standards across all outlets.

Join a luxury resort environment where professionalism, teamwork, and guest satisfaction are core values. The role requires standing, lifting, and flexibility across shifts, including evenings and weekends, with comprehensive training and development