Luxury Design BD & Operations Coordinator

Sanderson Design Group plc.; Lancaster; On-site; GBP 25,000 - 32,000; Full time

Job summary

Sanderson Design Group plc. is seeking a Business Development Administrator to support the Sales and Planning teams, ensuring smooth operations and timely project delivery.

This role will help coordinate information flow, manage Critical Path timelines, and support design and marketing in securing new business while maintaining current client relationships. You will work closely with planning, production and design teams, ensuring accurate data transfer, comprehensive records, and efficient

Qualifications

• Administrative, customer service or business development experience.
• Proficient with Microsoft Office and Google Sheets.
• Strong time-management and multi-tasking abilities.
• Excellent written and verbal communication skills.
• Familiarity with ERP software and business development tools.
• Knowledge of fabric bases and print methods is a plus.

Responsibilities

• Coordinate information flow between Sales and Planning teams to support bulk production.
• Manage Critical Path timings with Design and Planning teams.
• Liaise with Sales and customers about deadlines and ensure on-time delivery.
• Maintain customer collection sheets with up-to-date data and visuals.
• Coordinate archive reservations and ensure records are current.
• Develop new process for licensing agreements and archive usage.
• Manage design charge-out process; document quotes and sales orders.
• Attend weekly Design, Planning and Critical Path meetings.
• Draft disposal agreements and update customer contracts.
• Support ERP data entry for planning, sales and design teams.
• Assist Marketing with market research and lead generation.
• Handle customer inquiries and quality issues with solutions.
• Maintain filing systems and follow SOPs.
• Comply with Health and Safety requirements.

Skills

Administrative experience

Customer service

Microsoft Office

Google Sheets

Time-management

Verbal & written communication

ERP software

Business development tools

Fabric knowledge

Tools

ERP software

Business development tools

Job description

Sanderson Design Group plc. is seeking a Business Development Administrator to support the Sales and Planning teams, ensuring smooth operations and timely project delivery.

This role will help coordinate information flow, manage Critical Path timelines, and support design and marketing in securing new business while maintaining current client relationships. You will work closely with planning, production and design teams, ensuring accurate data transfer, comprehensive records, and efficient