Luxury Client Advisor - Part-Time, 20h (Birmingham)

LVMH; Birmingham; On-site; GBP 11,000 - 16,000; Part time

Job summary

Tiffany & Co. in Birmingham seeks a thoughtful Client Sales Advisor for 20 hours/week to deliver exceptional service and build lasting client relationships.

You will leverage brand storytelling to inspire clients and achieve personal and store sales goals, while upholding luxury etiquette and brand standards. Responsibilities include client development, cross-sales, and compliance with Tiffany and LVMH procedures.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results and cultivating relationships with a diverse client base
• Experienced sales and clienteling professional in an omnichannel luxury environment
• Experienced in deploying sales strategies and clienteling initiatives
• Passion for luxury retail
• Collaborative team player with strong interpersonal and communication skills
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United Kingdom

Responsibilities

• Deliver unparalleled service and results upholding luxury standards.
• Build client development strategy to drive sales, cross-sales and client loyalty.
• Ensure compliance with Tiffany and LVMH procedures and uphold operational excellence.
• Contribute to an inclusive and supportive team environment.
• Inspire clients through authentic brand storytelling and establish lasting relationships.

Skills

Retail experience

Luxury retail

Clienteling

Sales targets

Interpersonal skills

Flexible hours

POS systems

Microsoft Outlook

UK work authorization

Education

College/university degree

GIA coursework preferred

Tools

POS systems

Microsoft Outlook

Job description

Tiffany & Co. in Birmingham seeks a thoughtful Client Sales Advisor for 20 hours/week to deliver exceptional service and build lasting client relationships.

You will leverage brand storytelling to inspire clients and achieve personal and store sales goals, while upholding luxury etiquette and brand standards. Responsibilities include client development, cross-sales, and compliance with Tiffany and LVMH procedures.