Luxury Client Advisor - Elevate Moments & Relationships

LVMH; Greater London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental and eyecare

Pension plans

Paid time off

Adoption and surrogacy assistance

Job summary

Tiffany & Co. invites thoughtful, curious, and optimistic talents to join us as Client Advisors in the United Kingdom.

You will deliver exceptional service, build lasting client relationships, and drive sales across omnichannel platforms while upholding luxury brand standards. With a minimum of 3 years in luxury retail or related client experience, you will inspire clients, participate in personalized services, and collaborate with a supportive team to celebrate moments and elevate the Tiffany

Qualifications

• Minimum 3 years in luxury retail or client-related experience (e.g., hospitality).
• Experienced sales and clienteling professional in an omnichannel luxury environment.
• Proven track record in achieving sales results and cultivating relationships with a diverse client base.
• Passion for luxury retail; jewelry/watch expertise is a plus.
• Collaborative team player with strong interpersonal and communication skills.
• Thoughtful and service-oriented with knowledge of luxury etiquette.
• Experience deploying sales strategies and clienteling initiatives.
• Digitally-savvy and comfortable with omnichannel tools.
• Flexibility to work non-traditional hours; including days, nights, weekends, holidays.
• Must have authorisation to work in the United States or the country where the position is based.

Responsibilities

• Deliver unparalleled service upholding luxury standards and etiquette.
• Inspire clients through authentic brand storytelling and relationship-building.
• Drive sales via client development, cross-sales, and loyalty initiatives.
• Maintain compliance with Tiffany and LVMH procedures and operational standards.
• Contribute to an inclusive and supportive team environment.

Skills

Luxury retail experience

Clienteling

Omnichannel sales

Multilingual communication

Sales targets achievement

Education

College/university degree

Graduate Gemologist or GIA coursework

Tools

POS systems

Client tracking systems

Microsoft Outlook/Email

Job description

Tiffany & Co. invites thoughtful, curious, and optimistic talents to join us as Client Advisors in the United Kingdom.

You will deliver exceptional service, build lasting client relationships, and drive sales across omnichannel platforms while upholding luxury brand standards. With a minimum of 3 years in luxury retail or related client experience, you will inspire clients, participate in personalized services, and collaborate with a supportive team to celebrate moments and elevate the Tiffany