Luxury Brand Sales Consultant - Create Experiences

Swarovski; Bicester; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

60% staff discount off RRP

30% off Swarovski Created Diamonds

Monthly bonus scheme

Enhanced annual holiday entitlement

1 volunteering day per year

Job summary

Swarovski is seeking a Sales Consultant to deliver exceptional service, engage customers with brand storytelling, and help achieve sales targets in a busy store environment.

You will build emotional connections with customers, promote loyalty programs, and stay current on product knowledge while using retail tech to enhance the shopping experience. A collaborative, dynamic team will support your growth and success.

Qualifications

• Excellent and proven customer service skills.
• Able to create emotional connections through storytelling.
• Experience in a multicultural retail environment.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand product knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Multicultural retail

Digital tools

Brand passion

Team player

Job description

Swarovski is seeking a Sales Consultant to deliver exceptional service, engage customers with brand storytelling, and help achieve sales targets in a busy store environment.

You will build emotional connections with customers, promote loyalty programs, and stay current on product knowledge while using retail tech to enhance the shopping experience. A collaborative, dynamic team will support your growth and success.