Luxury Retail Sales Advisor: Create Memorable Moments

Swarovski; Uxbridge; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Staff discount 60%

Diamond discount 30%

Annual leave

Volunteering day

In-store refreshments

Staff referral bonus

Jubilee awards

Annual awards

Season ticket loan

Benefits platform access

Career development

Job summary

Swarovski is seeking a Sales Consultant to provide exceptional service and build emotional connections with customers in-store. You will promote loyalty programs, meet sales targets, and contribute to a vibrant, well-organized team environment while staying informed about the latest brand products.

Ideal candidates are passionate about fashion and luxury, with strong communication skills, digital aptitude, and a collaborative mindset, ready to deliver a top-tier brand experience daily.

Qualifications

• Passion for fashion, luxury or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent customer service and relationship-building skills.
• Digitally savvy and comfortable with retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Multicultural experience

Digital literacy

Sales-driven

Team player

Job description

Swarovski is seeking a Sales Consultant to provide exceptional service and build emotional connections with customers in-store. You will promote loyalty programs, meet sales targets, and contribute to a vibrant, well-organized team environment while staying informed about the latest brand products.

Ideal candidates are passionate about fashion and luxury, with strong communication skills, digital aptitude, and a collaborative mindset, ready to deliver a top-tier brand experience daily.