Luxury Retail Sales Consultant: Create Memorable Experiences

SWAROVSKI; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus

60% staff discount

Holiday entitlement

Volunteering day

Season Ticket Loan

Employee discounts platform

Career development opportunities

Job summary

Swarovski creates crystal-based products of unique quality and craftsmanship, inviting you to join a luxury retail team in a role that blends service with style. You will deliver memorable brand experiences while inspiring customers and contributing to a vibrant team in-store.

As a Sales Consultant, you’ll build emotional connections, stay current with product knowledge, and leverage digital tools to enhance every customer interaction and drive sales success.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent customer service and a winning personality.

Responsibilities

• Deliver outstanding service and create emotional connections through storytelling.
• Build trust and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service excellence

Multicultural retail experience

Communication skills

Sales-driven mindset

Team player

Digital tools literacy

Tools

Retail POS systems

Retail software

Job description

Swarovski creates crystal-based products of unique quality and craftsmanship, inviting you to join a luxury retail team in a role that blends service with style. You will deliver memorable brand experiences while inspiring customers and contributing to a vibrant team in-store.

As a Sales Consultant, you’ll build emotional connections, stay current with product knowledge, and leverage digital tools to enhance every customer interaction and drive sales success.