Luxury Brand Leader - Assistant General Manager

RALPH LAUREN; Bicester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Discounts

Career opportunities

Inclusive culture

Iconic brand

Job summary

Ralph Lauren is seeking a dynamic store leader to drive sales and customer experience for our UK team. You will manage and develop a high-performing group, deliver brand storytelling, and ensure operational excellence across daily activities.

The role emphasizes client relationships, inventory control, and onboarding, with clear opportunities for growth within a globally recognized luxury brand. You will champion inclusion and act as a brand ambassador across all product categories.

Qualifications

• Energetic, passionate and results driven.
• Excellent analytical and communication skills.
• Extensive experience in a fast-paced environment with a previous management experience.

Responsibilities

• Create an inclusive working environment with a customer-centric mindset.
• Inspire the team to deliver sales and profitability.
• Unlocking talent that drives the team by developing your team product knowledges and selling skills.
• Support the induction and welcome process of new team members.
• Maximise the potential of all product categories through Brand storytelling by delivering the brand image proposition to commercially enhance the journey.
• Building and fostering strong, loyal relationships between clients and the brand.
• Leveraging all clienteling tools and opportunities to drive loyalty.
• Manage inventory flow to minimise shrink loss through operational excellence.
• Managing floor recovery, size and price integrity.
• Analysis data, utilise reports and make conclusions to optimise performance and/or take corrective action in collaboration with the General Manager.

Skills

Energetic

Leadership

Analytical skills

Communication skills

Job description

Ralph Lauren is seeking a dynamic store leader to drive sales and customer experience for our UK team. You will manage and develop a high-performing group, deliver brand storytelling, and ensure operational excellence across daily activities.

The role emphasizes client relationships, inventory control, and onboarding, with clear opportunities for growth within a globally recognized luxury brand. You will champion inclusion and act as a brand ambassador across all product categories.