Luxury Boutique Assistant Manager - Elite Clienteling

Elite Associates; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

Elite Associates is seeking an experienced Assistant Manager for a premier haute horlogerie boutique within a leading luxury department store in London. You will work closely with the Boutique Director to guide day-to-day operations, sales performance and client relationships.

The ideal candidate has a proven luxury retail leadership track record, strong coaching skills and a client-focused approach to delivering exceptional service in a high-end environment.

Qualifications

• Established luxury retail management experience with team leadership.
• Proven track record of coaching and developing teams.
• Strong clienteling and relationship-building with high-net-worth clients.

Responsibilities

• Lead, coach and develop an experienced team, elevating performance.
• Establish accountability and drive continuous improvement.
• Address performance concerns and manage conflicts professionally.
• Motivate team and adapt leadership to personalities and seniority.
• Partner with Boutique Director on development opportunities and succession planning.
• Oversee daily boutique operations and ensure standards.

Skills

Luxury retail management

People leadership

Clienteling

Sales targets

Storytelling

Tools

Excel

Job description

Elite Associates is seeking an experienced Assistant Manager for a premier haute horlogerie boutique within a leading luxury department store in London. You will work closely with the Boutique Director to guide day-to-day operations, sales performance and client relationships.

The ideal candidate has a proven luxury retail leadership track record, strong coaching skills and a client-focused approach to delivering exceptional service in a high-end environment.