Luxury Beauty Brand Ambassador & Make-up Artist

Coty SA; Birmingham; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

8% employer pension contribution

Generous staff discounts via My Coty

Day off on your birthday

Ongoing brand and artistry training

Clear progression opportunities

Supportive, inclusive team culture

Job summary

Coty is seeking a Brand Ambassador for Kylie Cosmetics to drive sales and represent the brand with energy and confidence on the shop floor. You will perform makeup consultations, build loyal customer relationships, and upsell within a premium retail experience.

Reporting to the Area Manager, you will collaborate with store teams, stay on-brand, and participate in Coty Academy training to strengthen product knowledge and brand execution.

Qualifications

• Proven experience in beauty retail with strong make-up artistry skills.
• Passion for trends, social-first brands, and customer engagement.

Responsibilities

• Achieve individual sales targets while delivering Coty KPIs.
• Deliver Coty's customer service ceremony with every interaction.
• Perform make-up and skin consultations that drive conversion and loyalty.
• Build genuine customer relationships through confidence and approachability.
• Consistently upsell while maintaining an engaging, premium experience.
• Act as a true Kylie Cosmetics brand ambassador, protecting brand equity.
• Stay up to date with We Live Beauty and Coty Academy training.
• Collaborate effectively with retailer staff and management.

Skills

Beauty retail experience

Make-up artistry

Sales-driven

Customer engagement

Brand ambassador flair

Job description

Coty is seeking a Brand Ambassador for Kylie Cosmetics to drive sales and represent the brand with energy and confidence on the shop floor. You will perform makeup consultations, build loyal customer relationships, and upsell within a premium retail experience.

Reporting to the Area Manager, you will collaborate with store teams, stay on-brand, and participate in Coty Academy training to strengthen product knowledge and brand execution.