Brand Ambassador - Kylie

Coty; Birmingham; Sur place; GBP 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

8% employer pension contribution

Generous staff discounts via My Coty

Day off on your birthday

Ongoing brand and artistry training

Clear progression opportunities

Supportive, inclusive team culture

Résumé du poste

Coty is seeking a Brand Ambassador for Kylie Cosmetics to drive sales and represent the brand with energy and confidence on the shop floor. You will perform makeup consultations, build loyal customer relationships, and upsell within a premium retail experience.

Reporting to the Area Manager, you will collaborate with store teams, stay on-brand, and participate in Coty Academy training to strengthen product knowledge and brand execution.

Qualifications

• Proven experience in beauty retail with strong make-up artistry skills.
• Passion for trends, social-first brands, and customer engagement.

Responsabilités

• Achieve individual sales targets while delivering Coty KPIs.
• Deliver Coty's customer service ceremony with every interaction.
• Perform make-up and skin consultations that drive conversion and loyalty.
• Build genuine customer relationships through confidence and approachability.
• Consistently upsell while maintaining an engaging, premium experience.
• Act as a true Kylie Cosmetics brand ambassador, protecting brand equity.
• Stay up to date with We Live Beauty and Coty Academy training.
• Collaborate effectively with retailer staff and management.

Connaissances

Beauty retail experience

Make-up artistry

Sales-driven

Customer engagement

Brand ambassador flair

Description du poste

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Brand Ambassador - Kylie Cosmetics, you play a critical role in driving sales while representing the brand with energy, authenticity, and confidence. You combine strong selling skills with make-up expertise to create engaging, inclusive experiences that excite customers and build long-term brand love.

You will be reporting to the Area Manager, and you will manage:

Sales Performance & Customer Experience

• Achieve individual sales targets while delivering Coty KPIs
• Deliver Coty's customer service ceremony with every interaction
• Perform make-up and skin consultations that drive conversion and loyalty
• Build genuine customer relationships through confidence and approachability
• Consistently upsell while maintaining an engaging, premium experience

Excellence of Execution

• Act as a true Kylie Cosmetics brand ambassador, protecting brand equity at all times
• Stay up to date with We Live Beauty and mandatory Coty Academy training
• Execute merchandising guidelines across permanent and promotional space
• Maintain strong awareness of brand performance, competitors, and trends
• Support customer eventing and brand moments aligned with Kylie Cosmetics DNA
• Adhere to uniform, grooming, and retailer Code of Conduct standards
• Escalate any issues promptly to the Area Manager

Team & Collaboration

• Build strong working relationships with the Coty in-store team
• Collaborate effectively with retailer staff and management
• Support agency staff and mobile consultants when present
• Maintain clear, consistent communication with the Area Manager

Technical Processes

• Use iPad tools for reporting, communication, and VM guidelines
• Maintain secure control of Coty systems, passwords, and documentation

YOU ARE A COTY FIT

As a beauty enthusiast and sales-driven brand representative, you thrive in a fast-paced retail environment. You bring energy to the shop floor, confidence to every customer interaction, and pride in representing a globally influential beauty brand.

• Proven experience in beauty retail with strong make-up artistry skills
• Passion for trends, social-first brands, and customer engagement
• Strong sales mindset with a drive to exceed targets
• Confident, approachable, and inclusive communication style
• Detail-focused with high standards of execution
• Collaborative team player with a positive, can-do attitude
• Willingness to learn, grow, and develop within luxury beauty

If you're ready to represent a brand that sets trends and celebrates confidence - we want you on our team!

WHAT WE OFFER

Working in retail at Coty means more than just a role - it's a platform to grow, be seen, and be rewarded.

• Competitive salary aligned to experience
• 8% employer pension contribution
• Generous staff discounts via My Coty Shop
• Day off on your birthday
• Ongoing brand and artistry training through Coty Academy
• Clear progression opportunities within luxury retail and education
• Supportive, inclusive team culture built on collaboration and fearless kindness