Luxe Beauty Advisor — In-Store & Social Trendsetter

L'OREAL GROUP; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff shop

Commission

Holidays 30 days

Health benefits

Referral bonuses

Sustainability initiatives

Job summary

L’Oréal Group is seeking a One Luxe Beauty Advisor to elevate customer experiences and drive engagement for its premium brands. You will deliver personalized service, demonstrate products with heritage storytelling, and act as a brand ambassador across in-store and online channels.

Join a dynamic team focused on latest makeup, skincare, and wellness trends while achieving sales targets and creating memorable events for customers.

Responsibilities

• Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
• Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships: Proactively build authentic relationships with customers, both instore and through digital channels, fostering loyalty and repeat business.
• Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
• Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
• Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment

Job description

L’Oréal Group is seeking a One Luxe Beauty Advisor to elevate customer experiences and drive engagement for its premium brands. You will deliver personalized service, demonstrate products with heritage storytelling, and act as a brand ambassador across in-store and online channels.

Join a dynamic team focused on latest makeup, skincare, and wellness trends while achieving sales targets and creating memorable events for customers.