Lux Wellness Clinic Front Desk & Bookings Coordinator

Harrods; Knightsbridge; On-site; GBP 26,000 - 36,000; Full time

Job summary

Harrods is seeking a Front of House Coordinator for The Wellness Clinic in Knightsbridge. You will manage front desk operations, bookings, and patient inquiries, delivering premium service to Harrods' exclusive clientele.

The role combines reception duties with call centre administration and requires discretion, strong English communication, and experience in medical/aesthetic environments. Join a luxury team in a dynamic, high-end setting.

Qualifications

• Two years of experience in medical, health, and aesthetic environments.
• Excellent written and spoken English.
• Ability to multitask and manage multiple IT systems.

Responsibilities

• Handle front desk reception duties and greet clients with discretion and warmth.
• Manage bookings and inquiries via telephone and email; update appointment calendar.
• Coordinate with practitioners, doctors, and staff to ensure smooth clinic operations.
• Issue and manage medical forms and ensure completion prior to appointments.

Job description

Harrods is seeking a Front of House Coordinator for The Wellness Clinic in Knightsbridge. You will manage front desk operations, bookings, and patient inquiries, delivering premium service to Harrods' exclusive clientele.

The role combines reception duties with call centre administration and requires discretion, strong English communication, and experience in medical/aesthetic environments. Join a luxury team in a dynamic, high-end setting.