Lux Spa Therapist - Wellness & Guest Experience

The Vale Resort; Pontyclun; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Retail & leisure discounts

Complimentary gym membership

Discounted food, drinks and accomod...

Job summary

The Vale Resort is seeking a Spa Therapist to join its luxurious spa team. You will deliver facials, massages and wellness therapies, welcoming guests and ensuring a premium spa experience.

Responsibilities include assessing client needs, recommending treatments and upselling products to enhance the guest journey. A Level 3 Beauty Therapy qualification and excellent customer service are essential.

Qualifications

• Level 3 Beauty Therapy qualification.
• Passion for wellness and spa therapy with trend awareness.
• Exceptional customer service and ability to work in a busy environment.
• Excellent communication skills and rapport with clients.

Responsibilities

• Provide a range of luxury spa treatments including facials, body massages and other therapies.
• Welcoming clients to the spa and maintaining a high level of service.
• Assess clients’ needs and recommend suitable treatments.
• Upsell spa products and treatments to enhance the client experience.

Skills

Customer service

Communication

Rapport building

Education

Level 3 Beauty Therapy

Job description

The Vale Resort is seeking a Spa Therapist to join its luxurious spa team. You will deliver facials, massages and wellness therapies, welcoming guests and ensuring a premium spa experience.

Responsibilities include assessing client needs, recommending treatments and upselling products to enhance the guest journey. A Level 3 Beauty Therapy qualification and excellent customer service are essential.