Lux Spa Therapist — Immersive Treatments & In-House Training

Lush; Frankley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Birthday Day Off

Holiday allowance

Wellbeing initiatives

Job summary

LUSH Spa in Birmingham is hiring Spa Therapists for 24 or 32 hour contracts, permanent full-time roles. You'll perform immersive spa treatments, guide clients through experiences, and support daily spa operations in a busy store environment.

The role requires NVQ Level 3 in Beauty Therapy or equivalent, plus hands-on massage and facial experience and a passion for exceptional customer service. On-site shifts, onboarding in Birmingham, and health and wellbeing perks are provided.

Qualifications

• NVQ Level 3 in Beauty Therapy or equivalent required.
• Experience performing body massages and facials preferred.
• Strong customer service and guest experience focus required.

Responsibilities

• Perform Lush Spa treatments following set routines and standards.
• Represent the Lush Spa on the shop floor and across the business.
• Look after clients’ experiences and ensure their journey runs smoothly.
• Support the day-to-day running of the spa and stock control.

Skills

Customer service

Spa treatments

Massages

Facials

Education

NVQ Level 3 Beauty Therapy

Job description

LUSH Spa in Birmingham is hiring Spa Therapists for 24 or 32 hour contracts, permanent full-time roles. You'll perform immersive spa treatments, guide clients through experiences, and support daily spa operations in a busy store environment.

The role requires NVQ Level 3 in Beauty Therapy or equivalent, plus hands-on massage and facial experience and a passion for exceptional customer service. On-site shifts, onboarding in Birmingham, and health and wellbeing perks are provided.