Lux Spa Therapist – 5‑Star Lake District Wellness

Relais & Châteaux; Cartmel Fell; Sur place; GBP 27 000 - 29 000; Plein temps

Avantages offerts par ce poste

Meals on shift

Uniform provided

Generous gratuities

Retail commission opportunities

On-site parking

Company events

Canteen

Résumé du poste

Gilpin Hotel & Lake House, a 5‑Star luxury property in the Lake District, is seeking a Spa Therapist to join our wellness team. You will deliver a range of luxury treatments with warmth and expertise across our Spa Space, Jetty Spa, private lodges, and spa suites, ensuring every guest enjoys a tranquil, memorable experience.

Hours are 40 per week with pay £12.80–£13.80 per hour (£26,624–£28,704 per year) and average gratuities between £234–£526 monthly.

Qualifications

• Recognised beauty, spa, or massage therapy qualifications (NVQ Level 3 or equivalent).
• ESPA training or experience delivering ESPA treatments, protocols, and product recommendations.
• Previous experience within luxury hospitality, spa, or wellness environments.
• Strong communication skills with a calm, professional, and caring approach.
• Excellent organisation and time management skills.
• Impeccable standards of cleanliness, presentation, and guest care.
• A genuine passion for wellbeing and creating memorable guest experiences.

Responsabilités

• Deliver a range of luxury treatments with confidence and professionalism.
• Provide personalised experiences that make every guest feel welcomed, cared for, and valued.
• Provide expert product recommendations and wellness advice tailored to individual guest needs.
• Maintain the highest standards of cleanliness, presentation, safety, and hygiene across treatment areas.
• Support the smooth day-to-day operation of the spa, contributing to an exceptional guest journey.
• Work collaboratively with the wider spa and hotel teams to ensure seamless service delivery.
• Continually develop knowledge of treatments, wellness trends, and product innovations to enhance the guest experience.

Connaissances

NVQ Level 3 in beauty/spa

ESPA training/experience

Experience in luxury hospitality/spa

Strong communication

Description du poste

Gilpin Hotel & Lake House, a 5‑Star luxury property in the Lake District, is seeking a Spa Therapist to join our wellness team. You will deliver a range of luxury treatments with warmth and expertise across our Spa Space, Jetty Spa, private lodges, and spa suites, ensuring every guest enjoys a tranquil, memorable experience.

Hours are 40 per week with pay £12.80–£13.80 per hour (£26,624–£28,704 per year) and average gratuities between £234–£526 monthly.