Lux Spa Therapist – 5-Star Lake District

Gilpin Hotel & Lake House; Lindeth; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Meals on shift

Uniform provided

Generous gratuities

Retail commission opportunities

On-site parking

Job summary

Gilpin Hotel & Lake House is seeking a Spa Therapist to join our luxury wellness team. Deliver a range of treatments across our spa spaces, Jetty Spa, private lodges, and suites, with warmth, confidence, and expertise to help guests relax and reconnect.

Recognised beauty and spa qualifications are required, with ESPA training preferred. The role offers opportunities within a Relais & Châteaux and Pride of Britain Hotels environment, with meals on shift and gratuities, and a 40-hour week.

Qualifications

• Recognised beauty, spa, or massage therapy qualifications (NVQ Level 3 or equivalent).
• ESPA training or experience delivering ESPA treatments, protocols, and product recommendations.
• Experience within luxury hospitality, spa, or wellness environments.
• Excellent communication and guest-care standards.

Responsibilities

• Delivers a range of luxury treatments, including massages, facials, and body therapies, to an exceptional standard.
• Creates personalised experiences that make every guest feel welcomed, cared for, and valued.
• Provides expert product recommendations and wellness advice tailored to individual guest needs.
• Maintains the highest standards of cleanliness, presentation, safety, and hygiene across treatment areas.
• Supports the smooth day-to-day operation of the spa, contributing to an exceptional guest journey.
• Works collaboratively with the wider spa and hotel teams to ensure seamless service delivery.
• Continually develops knowledge of treatments, wellness trends, and product innovations to enhance the guest experience.

Skills

Strong communication skills

Time management

Guest care

Education

NVQ Level 3 or equivalent

ESPA training

Job description

Gilpin Hotel & Lake House is seeking a Spa Therapist to join our luxury wellness team. Deliver a range of treatments across our spa spaces, Jetty Spa, private lodges, and suites, with warmth, confidence, and expertise to help guests relax and reconnect.

Recognised beauty and spa qualifications are required, with ESPA training preferred. The role offers opportunities within a Relais & Châteaux and Pride of Britain Hotels environment, with meals on shift and gratuities, and a 40-hour week.