Lux Spa Attendant — Guest Comfort & Cleanliness

Iconic Hotels & Resorts; Broadway; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Meals on duty

Healthcare cover after probation

Career development

Discount on spa treatment and products

25% discount on food & beverages

Refer a friend incentive

Team social events

Job summary

The Lygon Arms Hotel in Broadway is seeking a Spa Attendant to uphold the highest standards of hygiene and cleanliness across the spa facilities.

The role requires proactive guest service, keen attention to detail and a professional appearance, with shifts 6am–2.30pm and 1.30pm–10pm across weekends and 5 days out of 7.

Salary is £26,436 per year plus a non-contractual annual service charge of around £4k, meals on duty, recognition awards and opportunities for career development.

Qualifications

• Experience delivering high standards of face-to-face service.
• Keen eye for detail and strong organizational skills.
• Well-presented and professional appearance.

Responsibilities

• Keep changing rooms and pool clean with checks every 30 minutes.
• Maintain cleanliness of fitness equipment and support teamwork.
• Report any faults to Spa Manager.
• Assist guests with queries, escalating to Senior Manager when needed.
• Complete Pool Responder training within one month of starting.
• Manage pool water records and filing.
• Keep the plant room safe, tidy, hazard-free.

Skills

Face-to-face customer service

Attention to detail

Professional appearance

Job description

The Lygon Arms Hotel in Broadway is seeking a Spa Attendant to uphold the highest standards of hygiene and cleanliness across the spa facilities.

The role requires proactive guest service, keen attention to detail and a professional appearance, with shifts 6am–2.30pm and 1.30pm–10pm across weekends and 5 days out of 7.

Salary is £26,436 per year plus a non-contractual annual service charge of around £4k, meals on duty, recognition awards and opportunities for career development.