Lung Screening Assistant Coordinator

Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust; Harrogate; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Supportive culture

Staff recognition awards

Employee assistance programme

Job summary

Harrogate and District NHS Foundation Trust is recruiting an experienced clerical officer to serve as Lung Cancer Screening Assistant Co-ordinator, supporting the Lead Co-ordinator to deliver the programme and provide excellent care to participants. The post holder will work within the LCS team, employing initiative and evolving with programme needs to meet local and national standards.

The role requires compassionate communication, hospital-based experience, and the ability to liaise with

Qualifications

• Compassionate communication skills and experience with hospital patient systems.
• Experience in a hospital setting with knowledge of specialised terminology.

Responsibilities

• Coordinate with diagnostics, clinic bookings to ensure tests are booked promptly and any issues escalated.
• Be a single point of contact for patients, carers and the healthcare team - triaging sensitive enquiries and referring to the appropriate department.
• Communicate regularly with patients to keep them informed of upcoming appointments, tests and operations and provide practical support.
• Provide training support to new/junior team members.
• Document and monitor all aspects of patient care coordination on Trust IT systems to ensure progress is measurable.
• Ensure electronic notes are maintained to high quality standards following guidelines.

Job description

The Lung Cancer Screening Programme commences in the Trust in October 2026. An exciting opportunity has arisen for an experienced clerical officer to undertake the role of Lung Cancer Screening Assistant Co-ordinator to support the Lead Co-ordinator to deliver programme and provide excellent care to the participants. The successful candidate will require compassionate communication skills and have experience with HDFT patient systems. The purpose of this role is to support clinical teams to implement the lung cancer screening programme. This role has been specially designed to support the programme and will require the post holder to evolve to support the programme to refine over time. It is expected that the post holder will assist the team leader and use their own initiative within the LCS team. The post holder is expected to be experienced within the hospital setting with knowledge and evidence of specialised terminology, educated to a level required to perform the role or equivalent experience. The post-holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level.,

• Communicate with relevant departments and organisations to ensure that the patient's pathway is as timely as possible and all delays are avoided.
• Communicate with key departments (diagnostics, clinic bookings etc.) to ensure all tests and investigations are booked promptly and any issues are escalated.
• Be a single point of contact for patients, carers and the healthcare team - triaging sensitive enquiries and referring to the appropriate department within the hospital. Using own judgement as to what requires immediate action.
• Communicate regularly with patients to ensure that they are aware of upcoming appointments, diagnostic tests/investigations and operations and offer practical support with the arrangements. Being sensitive to the fact that patients may be anxious and distressed.
• Provide support and contribute to training of new / junior members to the team.
• Document and monitor all aspects of patient care coordination and service delivery onto the Trust IT systems e.g. Cancer Access Database, Winscribe, WebV, ICE, ICS, CRIS,PPM database etc. to ensure the patient's progress can be measured.
• Ensure that electronic notes are correctly maintained following guidelines and that the documentation contained therein is correct. High quality standards are to be always maintained.
  Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.