Loyalty & Rewards Operations Specialist (UK)

SKARP Media Group!; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

SKARP Media Group! in Greater London is seeking a motivated Rewards Operations Specialist to manage and optimise customer loyalty programs. The role includes overseeing daily operations, analyzing performance, and coordinating with marketing.

Applicants must complete the Certified Loyalty & Reward Specialist Course. Strong organisational, analytical, and communication skills are essential. Join us to take your career in customer loyalty to the next level!

Qualifications

• Strong organisational and analytical skills.
• Excellent communication and teamwork abilities.
• Basic understanding of loyalty program mechanics is a plus.
• Willingness to complete professional certification.

Responsibilities

• Oversee daily operations of rewards and loyalty programs.
• Analyse program performance and recommend improvements.
• Coordinate with marketing and customer service teams.
• Manage data integrity and reporting related to rewards activities.
• Support the development of new reward initiatives.

Skills

Organisational skills

Analytical skills

Communication abilities

Teamwork abilities

Loyalty program mechanics understanding

Job description

SKARP Media Group! in Greater London is seeking a motivated Rewards Operations Specialist to manage and optimise customer loyalty programs. The role includes overseeing daily operations, analyzing performance, and coordinating with marketing.

Applicants must complete the Certified Loyalty & Reward Specialist Course. Strong organisational, analytical, and communication skills are essential. Join us to take your career in customer loyalty to the next level!