Loyalty Manager

Blu Digital; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading digital company is seeking a Loyalty Manager to enhance their loyalty program through strategic campaigns, promotional initiatives, and cross-functional collaboration. This is an opportunity for an organized and detail-oriented individual to drive customer engagement and revenue growth in a fast-paced environment.

Qualifications

• Strong project management skills.
• Commercial awareness.
• Passion for building customer relationships.

Responsibilities

• Manage loyalty campaigns and promotions.
• Optimize engagement and revenue.
• Work cross-functionally with various teams.

Skills

Project Management

Commercial Awareness

Customer Relationship Management

Job description

Our client is currently recruiting for a Loyalty Manager to join their expanding client's digital team. This role will be key in delivering and optimising our client's loyalty programme — managing campaigns, promotions, and communications to boost engagement, grow member revenue, and support a major relaunch as we migrate to a new platform. You'll work cross-functionally with CRM, eCommerce, retail, and marketing teams to deliver seamless, impactful customer experiences.

We're looking for someone who brings strong project management skills, commercial awareness, and a passion for building customer relationships.

You’ll be organised, detail-oriented, and comfortable managing multiple stakeholders in a fast-moving environment. If you're results-driven, collaborative, and ready to bring fresh thinking to a brand with purpose, we'd love to hear from you.

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Created on 24/06/2025 by TN United Kingdom