Low-Carbon Heating Design Specialist

Jersey Electricity plc; Channel Islands; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Free onsite parking

Discounted electricity rates

Discounts at Powerhouse shop

Salary above living wage

Job summary

Jersey Electricity plc Energy Services seeks a Design Specialist to deliver practical, low-carbon heating solutions for domestic properties on the Island. You will perform property surveys and develop technical specifications for a range of electric products and services, bridging engineering and customer-facing activities.

You will join a forward-looking team dedicated to making electricity the simplest, most affordable energy choice while ensuring safety, compliance and alignment with Jersey

Qualifications

• Knowledge of domestic heating technologies and their practical application.
• Knowledge of air source heat pump technologies would be advantageous.
• Ability to assess opportunities and support customers in identifying the most appropriate solution and best value for their needs.
• Strong IT literacy and communication skills, demonstrating skill in engaging effectively with customers and clearly presenting sales propositions.
• Experience in developing technical documents, estimates, and quotations would be advantageous.
• Enthusiastic and committed to learning, self-motivated, and results-driven, with a focus on delivering high-quality, customer-focused outcomes within a team environment.
• Strong analytical and problem-solving skills, with a structured and solution-focused approach.
• A full, valid driving license and a willingness to travel throughout the Island as required.

Responsibilities

• Assess and specify heating and electrification solutions for domestic properties, ensuring compliance, efficiency and suitability.
• Conduct desktop assessments and in-home technical surveys, maintaining a professional, inclusive and safety-focused approach.
• Develop tailored system designs and specifications that meet individual customer requirements and performance objectives.
• Ensure proposed solutions deliver efficient installation, strong system performance and cost-effective operation.
• Support the quotation and sales process with accurate technical input and design validation.
• Act as the technical link between sales and delivery teams, ensuring smooth project handover and execution.
• Maintain accurate and up-to-date digital records, documenting customer interactions, technical data and follow-up actions.
• Prepare clear, professional written proposals and quotations, presenting technical information in an understandable format.
• Uphold high standards of safety, regulatory compliance, professionalism and environmental responsibility while contributing to team capability and performance.

Skills

Heating technologies

Air source heat pumps

Needs assessment

IT literacy

Customer focus

Analytical skills

Driving license

Education

Building services / engineering qualification

Job description

Jersey Electricity plc Energy Services seeks a Design Specialist to deliver practical, low-carbon heating solutions for domestic properties on the Island. You will perform property surveys and develop technical specifications for a range of electric products and services, bridging engineering and customer-facing activities.

You will join a forward-looking team dedicated to making electricity the simplest, most affordable energy choice while ensuring safety, compliance and alignment with Jersey