Loss Prevention Officer — Customer-Facing Security & Growth

TJX; Ashford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive Salary

Uniform Provided

Comprehensive benefits package

Job summary

TK Maxx is recruiting a Loss Prevention Officer for our Ashford store in the United Kingdom. You will help deliver a positive customer experience by maintaining a visible presence at entrance doors and deterring loss on the sales floor.

You will work with the store team to protect products, handle conflicts when needed, and remain calm under pressure. The role values self-motivation, resilience, and clear communication, with an in-depth training programme provided on start.

Qualifications

• Experience in a customer facing role in a fast-paced retail environment or security guard role is ideal but not essential.

Responsibilities

• Be a visible, friendly, approachable presence at our entrance doors to deter loss.
• Work closely with the store team to maintain security of our products and deliver effective conflict resolution when required.
• Demonstrate the ability to remain calm and professional under pressure.
• Be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

Skills

Customer service

Job description

TK Maxx is recruiting a Loss Prevention Officer for our Ashford store in the United Kingdom. You will help deliver a positive customer experience by maintaining a visible presence at entrance doors and deterring loss on the sales floor.

You will work with the store team to protect products, handle conflicts when needed, and remain calm under pressure. The role values self-motivation, resilience, and clear communication, with an in-depth training programme provided on start.