Retail Loss Prevention Officer — Customer‑First Security Champion

TJX; Woolwich; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Uniform Provided

Benefits package including wellbeing

Job summary

TK Maxx Europe, part of TJX Europe, is seeking a Loss Prevention Officer in Woolwich. You will be the visible, friendly presence at the entrance, helping deter loss while providing a positive customer experience.

You will work with the store team to protect products, manage incidents, and maintain security. Training is provided; the role offers a competitive salary and a supportive team culture.

Qualifications

• Experience in customer-facing roles in fast-paced retail.
• Security awareness or guard experience is a plus.
• Willingness to learn and follow procedures.

Responsibilities

• Be a visible, friendly presence at store entrances to support a positive customer experience.
• Deter loss on the sales floor while acting as an ambassador for the loss prevention function.
• Collaborate with the store team to protect products and resolve incidents calmly and professionally.
• Demonstrate calm, professional conduct under pressure and communicate effectively.

Skills

Customer service

Security awareness

Communication skills

Job description

TK Maxx Europe, part of TJX Europe, is seeking a Loss Prevention Officer in Woolwich. You will be the visible, friendly presence at the entrance, helping deter loss while providing a positive customer experience.

You will work with the store team to protect products, manage incidents, and maintain security. Training is provided; the role offers a competitive salary and a supportive team culture.