Retail Loss Prevention & Safety Champion

TK Maxx; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Uniform Provided

Employee assistance program

Associate discount

Service awards

Job summary

TK Maxx in the United Kingdom is seeking a Loss Prevention Officer to help protect customers, associates and assets while delivering a positive shopping experience. You’ll be the friendly, visible presence at store entrances, deter loss on the sales floor, and work closely with the team to ensure security and smooth operations.

The role suits individuals with customer service experience or security background who are calm under pressure, approachable, and driven to make a difference.

Qualifications

• Experience in customer-facing role or security-related environment is a plus.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Deter loss on the sales floor and act as an ambassador for the loss prevention function.
• Assist store team to maintain product security and support conflict resolution when required.
• Remain calm and professional under pressure and communicate effectively with customers and colleagues.

Skills

Customer service

Conflict resolution

Observational awareness

Communication

Job description

TK Maxx in the United Kingdom is seeking a Loss Prevention Officer to help protect customers, associates and assets while delivering a positive shopping experience. You’ll be the friendly, visible presence at store entrances, deter loss on the sales floor, and work closely with the team to ensure security and smooth operations.

The role suits individuals with customer service experience or security background who are calm under pressure, approachable, and driven to make a difference.