Loss Prevention Officer — Front‑Door Security & Training

TK Maxx; Greater London; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary

Uniform Provided

Employee assistance program

Associate discount

Service awards

Job summary

TK Maxx UK is hiring a Loss Prevention Officer to protect customers, colleagues and stock across our stores. You’ll be a visible, friendly presence at entrances and help deliver a positive shopping experience while deterring losses.

You’ll work with store teams to keep products secure, handle conflict calmly and professionally, and communicate effectively to support a safe, welcoming environment. Training is provided on start.

Qualifications

• Experience in a customer facing role in a fast-paced retail environment or security guard role is ideal but not essential.
• Ability to remain calm and professional under pressure.
• Self-motivated, resilient and driven to make a difference with clear communication.

Responsibilities

• Be a visible, friendly presence at entrance doors to support a positive customer experience.
• Deter loss on the salesfloor and act as an ambassador for the loss prevention function.
• Work closely with the store team to maintain security of our product and deliver effective conflict resolution when required.
• Demonstrate ability to remain calm and professional under pressure.

Skills

Customer service

Security awareness

Communication

Job description

TK Maxx UK is hiring a Loss Prevention Officer to protect customers, colleagues and stock across our stores. You’ll be a visible, friendly presence at entrances and help deliver a positive shopping experience while deterring losses.

You’ll work with store teams to keep products secure, handle conflict calmly and professionally, and communicate effectively to support a safe, welcoming environment. Training is provided on start.