Loss Prevention Officer

The TJX Companies, Inc.; Stoke-on-Trent; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading off-price retailer as a Loss Prevention Officer, where you'll play a crucial role in ensuring customer safety and asset security. This position offers the chance to develop essential skills in a fast-paced retail environment, while being part of a supportive and vibrant team. You'll receive comprehensive training and enjoy a competitive salary along with a variety of benefits aimed at supporting your well-being. If you're self-motivated and have a natural ability to communicate, this role could be the perfect fit for you!

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Demonstrate calmness and professionalism under pressure.

Responsibilities

• Support a positive customer experience by being a friendly presence.
• Deter loss on the sales floor and act as an ambassador for loss prevention.

Skills

Customer Service

Conflict Resolution

Communication

Resilience

Job description

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as aLoss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:
You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.

You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.

You will need to demonstrate your ability to remain calm and professional under pressure.

You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

Competitive Salary
Uniform Provided
Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you’ll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We’re proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

It will be a role you won't just like butlove.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Phoenix Retail Park Phoenix Way

Location:

EUR TK Maxx UK Store 678 - Stoke Longton