loss Prevention Officer

TN United Kingdom; Edgware; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading off-price retailer as a Loss Prevention Officer, where you'll play a crucial role in ensuring the safety of customers and assets. This position offers a dynamic environment focused on customer service and security. You'll be a friendly presence at store entrances, helping to deter loss while maintaining a positive shopping experience. With comprehensive training and support from a fun, caring team, this role is perfect for those looking to develop their skills in a rewarding retail environment. Embrace the opportunity for growth and recognition in a thriving European business.

Benefits

Uniform provided

Employee assistance program

Associate discount

Service awards

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience by being visible and approachable.
• Work closely with the store team to maintain product security.
• Deliver effective conflict resolution when required.

Skills

Customer service experience

Communication skills

Conflict resolution

Self-motivation

Job description

Job Description:

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're committed to putting our customers first. With thousands of shops worldwide, we strive to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help deliver our goal of keeping our customers, associates, and assets safe. Experience in a customer-facing role within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:

1. You will support a positive customer experience by being a visible, friendly, approachable presence at our store entrances, deterring loss on the sales floor, and acting as an ambassador for loss prevention.
2. You will work closely with the store team to maintain product security and deliver effective conflict resolution when required.
3. You will need to demonstrate your ability to remain calm and professional under pressure.
4. You will be self-motivated, resilient, driven to make a difference, and possess strong communication skills.

In return, you'll receive comprehensive training when you start.

Are we right for you?

We are committed to helping you develop your skills. Working within Loss Prevention will help you reach your potential. Plus, you'll be supported by our fun and caring team.

As a TJX Europe associate, you'll enjoy benefits such as:

• Competitive salary
• Uniform provided
• Benefits supporting your mental, physical, and financial wellbeing, including access to an employee assistance program, associate discount, and service awards

Join us and become part of our thriving European business, full of opportunities for growth and recognition. We pride ourselves on our culture, hard work, fun, and community involvement.

This role is one you will not just like but love.

While we celebrate our past successes, our future excites us most. We aim to provide opportunities for growth, recognition, and a competitive salary and benefits package. We welcome all applicants regardless of age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and sexual orientation.