Complex Liability Adjuster

Sedgwick Claims Management Services Ltd; Manchester; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Self Invested Personal Pension (SIPP)

Bonus scheme

Company vehicle or cash in lieu

Extra holiday

Job summary

Sedgwick, a global leader in risk and claims management, is seeking a Complex Liability Adjuster in the North of England. The role involves handling high-value and complex liability claims across Public, Employers, and Products Liability, with a focus on client development and relationship management.

A hybrid office/remote setup supports work-life balance. You’ll gain Sedgwick-specific training and join a successful, highly regarded team, contributing to the growth of our regional and national

Qualifications

• Progression towards ACII/ACILA preferred.
• A full UK Driving License: essential you can travel by car.
• Demonstrable experience handling complex liability claims and will investigate and settle high-value claims.
• Client Relationship Management: liaise with clients and assist with client development as required.
• Adaptability and Initiative: work independently and flexibly with a forward-thinking approach.

Responsibilities

• Manage high-value and complex liability claims from investigation to settlement.
• Meet with clients to enhance existing relationships and build new ones in local/national markets.

Skills

Liability claims

Client relationships

Travel by car

Independent work

Education

ACII/ACILA progression

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Complex Liability Adjuster

Job Location: North of England

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

Due to continued growth we have a fantastic opportunity for a Complex Liability Adjuster. You'll manage high-value and complex liability claims and investigate and handle to settlement a wide range of complex liability claims typically in the areas of Public, Employers, and Products Liability. Allied to this technical aspect, the role will also include a developmental role common to all Complex Adjusters, whereby you will be expected to meet with clients to enhance our existing relationships in the local/national markets and build new relationships. If you’re looking for a combined office and remote role where you can balance professional and personal commitments, this could be perfect for you. This is perfect for someone with a keen eye for detail, a compassionate heart, and a strategic mind. If you thrive on challenges and want to make a tangible difference, this could be your next step. You will also be joining a very successful and highly regarded team.

Required Skills

• Professional Qualifications: Progression towards ACII/ACILA preferred.
• A full UK Driving License: It is essential you can travel by car.
• Demonstrable experience handling complex liability claims and will investigate and settle high-value claims.
• Client Relationship Management: Ability to liaise as required with clients and assist with client development as required.
• Adaptability and Initiative: Work independently and flexibly, with a forward-thinking approach.

Skills that will be developed once working

We will provide all the Sedgwick specific training you need to thrive in this role.

What we’ll give you for this role

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & Support
• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection
• Other benefits
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

Company Culture

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

#LI-HYBRID Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com