Longevity Technology Specialist - Wellness Members Club

The BoTree; Greater London; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

28 days holiday

Birthday day off

Complimentary anniversary stay

Meals provided on duty

Cycle to work

Employee assistance

Two paid community days

Recommend a friend bonus

Job summary

The BoTree Wellness Club in London seeks a Longevity Technology Specialist to support day-to-day operation of our advanced wellness technologies, helping members use equipment safely and confidently while delivering an exceptional luxury service experience.

Full training will be provided on our technologies, protocols and safety procedures, with opportunities to grow within a leading private wellness environment at a luxury hotel setting.

Qualifications

• Experience in wellness, fitness, hospitality or customer service is a good starting point.
• Willingness to learn safety, hygiene and operating procedures.
• Excellent communication with members and clear explanations.
• Comfort with luxury hospitality environments preferred.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Operate and maintain longevity and biohacking equipment with safety checks.
• Demonstrate equipment use and provide clear guidance to members.
• Identify technical issues and liaise with service partners as needed.
• Maintain accurate usage logs and records.
• Support Wellness and Performance teams to deliver a seamless experience.
• Follow health, hygiene and safety procedures.

Skills

Customer service

Wellness knowledge

Communication

Tools

Cryotherapy equipment

Red Light Therapy

HBOT equipment

Infrared sauna

Job description

The BoTree Wellness Club is a social wellness private members club, blending advanced longevity technology, preventative health and meaningful connection within a luxury hotel setting. At The BoTree, we define luxury through purpose. Guided by our values of Truth, Love and Compassion, we are creating a new model of Conscious Luxury where wellbeing, culture and connection sit at the heart of a world class hotel environment.

We are seeking a Longevity Technology Specialist to join our team. This is a hands-on, member-facing role supporting the safe operation of our advanced wellness and longevity technologies. Full training will be provided, making this a great opportunity for someone with a customer service or wellness background who is keen to develop their knowledge of longevity technology.

The Role

You will support the day-to-day operation of the club's wellness technologies, helping members use the equipment safely and confidently while delivering an exceptional luxury service experience. Full training on our technologies, protocols and procedures will be provided.

Key responsibilities include

Operating and maintaining advanced longevity and biohacking equipment including:

• Cryotherapy chambers
• Red Light Therapy systems
• Hyperbaric Oxygen Therapy (HBOT)
• Infrared saunas

• Wearable biometric and biofeedback technology
• Completing routine equipment checks and following trained safety and operating procedures.
• Identifying and reporting technical issues and liaising with the appropriate team or service partner when required.
• Supporting members with safe demonstrations, clear explanations and guidance on using the technologies.
• Working closely with the Wellness and Performance teams to deliver a seamless member experience.
• Maintaining accurate usage logs, checks and relevant records.
• Following all health, hygiene, infection control and safety procedures.
• Developing your knowledge of longevity, wellness technology and biohacking through ongoing training and learning.
• Maintaining a visible presence within the wellness spaces and supporting members with professionalism, discretion and confidence.

About You

You are warm, confident and eager to learn, with a genuine interest in wellness, longevity and delivering an exceptional member experience. You do not need to be a technical expert - full training will be provided.

We are looking for:

• Previous experience in wellness, fitness, hospitality or customer service is a great starting point.
• Previous experience with wellness technology or equipment is useful but not essential.
• A willingness to learn and follow safety, hygiene and operating procedures.
• Confidence communicating with members and explaining information clearly.
• A genuine interest in wellness, longevity and health technology.
• Strong attention to detail and a responsible approach to equipment and member safety.
• Experience within a luxury hotel, private members club, fitness or wellness environment is advantageous but not essential.
• Flexibility to work a varied schedule, including evenings and weekends where required.

What We Offer

• 28 days holiday including bank holidays, rising with service.
• An additional day off on your birthday.
• Complimentary anniversary stay including dinner and breakfast.
• Hilton Go Travel Programme for team members and family and friends.
• Meals provided while on duty.
• Cycle to work scheme.
• Employee assistance and financial wellbeing programmes.
• Two paid community days per year.
• Recommend a friend bonus scheme.

This is an opportunity to join at our opening stage and help shape one of London’s most progressive longevity and wellness destinations in London.