Longevity Technology Specialist

Wellness Operations; City of Westminster; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

28 days holiday

Birthday day off

Complimentary anniversary stay

Meals provided on duty

Cycle to work

Employee assistance programmes

Two paid community days

Refer a friend bonus

Job summary

The BoTree Wellness Club, a luxury private members club inside a premium hotel, seeks a Longevity Technology Specialist to support the day‑to‑day operation of its advanced wellness technologies. You will help members use equipment safely, confidently and with a level of service that meets the club's extraordinary standards.

Full training will be provided, making this a great opportunity for someone with a customer service or wellness background to develop knowledge of longevity technology while

Qualifications

• Experience in wellness, fitness, hospitality or customer service is a great starting point.
• Experience with wellness technology or equipment is useful but not essential.
• Willingness to learn and follow safety, hygiene and operating procedures.
• Ability to communicate clearly with members.
• Interest in wellness, longevity and health technology.

Responsibilities

• Operate and maintain advanced longevity equipment, ensuring safe use by members.
• Conduct routine checks and follow safety procedures.
• Identify issues and liaise with the team or service partners as needed.
• Provide demonstrations and clear guidance on using technologies.
• Maintain accurate usage logs and records.
• Support a seamless member experience with professionalism and discretion.

Skills

Customer service

Wellness background

Communication

Flexibility

Tools

Wellness technology equipment

Job description

The BoTree Wellness Club is a social wellness private members club, blending advanced longevity technology, preventative health and meaningful connection within a luxury hotel setting. At The BoTree, we define luxury through purpose. Guided by our values of Truth, Love and Compassion, we are creating a new model of Conscious Luxury where wellbeing, culture and connection sit at the heart of a world class hotel environment.

We are seeking a Longevity Technology Specialist to join our team. This is a hands-on, member-facing role supporting the safe operation of our advanced wellness and longevity technologies. Full training will be provided, making this a great opportunity for someone with a customer service or wellness background who is keen to develop their knowledge of longevity technology.

The Role

You will support the day-to-day operation of the club's wellness technologies, helping members use the equipment safely and confidently while delivering an exceptional luxury service experience. Full training on our technologies, protocols and procedures will be provided.

Key responsibilities include

Operating and maintaining advanced longevity and biohacking equipment including:

• Cryotherapy chambers
• Red Light Therapy systems
• Hyperbaric Oxygen Therapy (HBOT)
• Infrared saunas

• Wearable biometric and biofeedback technology
• Completing routine equipment checks and following trained safety and operating procedures.
• Identifying and reporting technical issues and liaising with the appropriate team or service partner when required.
• Supporting members with safe demonstrations, clear explanations and guidance on using the technologies.
• Working closely with the Wellness and Performance teams to deliver a seamless member experience.
• Maintaining accurate usage logs, checks and relevant records.
• Following all health, hygiene, infection control and safety procedures.
• Developing your knowledge of longevity, wellness technology and biohacking through ongoing training and learning.
• Maintaining a visible presence within the wellness spaces and supporting members with professionalism, discretion and confidence.

About You

You are warm, confident and eager to learn, with a genuine interest in wellness, longevity and delivering an exceptional member experience. You do not need to be a technical expert - full training will be provided.

We are looking for:

• Previous experience in wellness, fitness, hospitality or customer service is a great starting point.
• Previous experience with wellness technology or equipment is useful but not essential.
• A willingness to learn and follow safety, hygiene and operating procedures.
• Confidence communicating with members and explaining information clearly.
• A genuine interest in wellness, longevity and health technology.
• Strong attention to detail and a responsible approach to equipment and member safety.
• Experience within a luxury hotel, private members club, fitness or wellness environment is advantageous but not essential.
• Flexibility to work a varied schedule, including evenings and weekends where required.

What We Offer

• 28 days holiday including bank holidays, rising with service.
• An additional day off on your birthday.
• Complimentary anniversary stay including dinner and breakfast.
• Hilton Go Travel Programme for team members and family and friends.
• Meals provided while on duty.
• Cycle to work scheme.
• Employee assistance and financial wellbeing programmes.
• Two paid community days per year.
• Recommend a friend bonus scheme.

This is an opportunity to join at our opening stage and help shape one of London’s most progressive longevity and wellness destinations in London.