London Technical Support Engineer: Troubleshoot & Solutions

Syntura; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Syntura, based in London, is seeking a Technical Support Engineer to join our London team. You will respond to client issues, diagnose problems, and deliver effective IT troubleshooting to keep systems running smoothly.

Ideal candidates have strong problem-solving skills, experience handling support tickets, and the ability to communicate clearly with customers at all levels. This role offers learning opportunities and a dynamic, growth-focused environment.

Qualifications

• Experience in technical support or IT troubleshooting.
• Ability to diagnose and resolve client issues.
• Experience handling support tickets and client communications.

Responsibilities

• Respond to client issues and resolve technical problems.
• Triage and manage IT support tickets to resolution.
• Provide system support and guidance to clients.

Skills

Technical support

Problem solving

IT troubleshooting

Job description

Syntura, based in London, is seeking a Technical Support Engineer to join our London team. You will respond to client issues, diagnose problems, and deliver effective IT troubleshooting to keep systems running smoothly.

Ideal candidates have strong problem-solving skills, experience handling support tickets, and the ability to communicate clearly with customers at all levels. This role offers learning opportunities and a dynamic, growth-focused environment.