London Multi-Site Operations Director | Data-Driven Leader

HVAC Recruitment Limited; Greater London; On-site; GBP 90,000 - 100,000; Full time

Benefits offered by this job

Bonus 12.5% up to 25%

Excellent Benefits

Job summary

HVAC Recruitment Limited is seeking a senior Operations Director to oversee a prestigious multi-site portfolio across London. This role focuses on operational performance, strategic direction, and delivering contractual KPIs, while driving governance, reporting, and data ownership.

You will manage large operational teams, engage senior client stakeholders, and ensure consistently high service delivery levels across three London sites.

Qualifications

• Proven experience leading a complex, multi-site operation.
• Strong senior stakeholder management skills and client relationship handling.
• Excellent data-driven decision making and MI interpretation.

Responsibilities

• Leadership and operational oversight of three sites across London.
• Build and maintain relationships with senior client stakeholders.
• Lead large operational teams across multiple locations.
• Drive performance against KPIs and service delivery objectives.
• Maintain commercial control and identify opportunities to improve performance.
• Own governance, reporting and MI processes.
• Use data to identify trends, risks and opportunities.
• Collaborate with internal leadership to deliver strategic objectives.
• Ensure high standards of service delivery across the portfolio.

Skills

Leadership

Stakeholder management

Data analytics

Contract governance

People management

Tools

MS Excel

Job description

HVAC Recruitment Limited is seeking a senior Operations Director to oversee a prestigious multi-site portfolio across London. This role focuses on operational performance, strategic direction, and delivering contractual KPIs, while driving governance, reporting, and data ownership.

You will manage large operational teams, engage senior client stakeholders, and ensure consistently high service delivery levels across three London sites.