London - Head Waiter

The Ivy Collection; Greater London; Híbrido; GBP 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Career development program

Extra holiday days

Staff discount 50%

Gift vouchers for anniversaries

Refer a Friend bonus

Retailer discounts

20 hours minimum contract

Descripción de la vacante

The Ivy Collection is looking for a dynamic Head Waiter to join our team in London, with at least 1 year of experience in this role. You will manage a section during service, take orders, and ensure guests receive a professional bill experience while guiding and supporting a team of Commis Waiters.

We offer competitive industry pay (Hourly + Tronc), a management development program, and extra holiday allowances. 50% staff discount and other perks await the right candidate.

Formación

• 1+ years’ experience in head waiter role.

Responsabilidades

• Control a section during service.
• Take food orders.
• Serve guests and provide professional bill service.
• Direct and motivate a team of Commis Waiters.
• Attend to team welfare, safety and professional development.

Conocimientos

Team leadership

Customer service

Under pressure

Communication

Descripción del empleo

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

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We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team’s welfare, safety, and professional development.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.