London GTH Trading Desk Associate (AI-Driven)

Cedar Cares, Inc; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive private medicalInsurance

Pensions contribution up to 7%

25 days holiday per year

Tuition assistance

Employee stock purchase plan

Job summary

Cboe Europe Limited in London invites a Trade Desk Associate to provide first-level support for trading, market data and tech across the Global Trading Hours session. You will monitor real-time systems, assist onboarding and coordinate incidents, while applying rigorous QA and AI-assisted tooling to drive efficiency.

The role emphasizes strong communication, problem-solving and the ability to work with an international team in a dynamic, high-stakes environment.

Qualifications

• Bachelor’s degree in computer science, engineering or related field.
• Strong troubleshooting, problem-solving and customer service skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide first-level support for trading, market data and technology across the GTH session.
• Monitor trading, market data systems and notify issues proactively.
• Onboard clients and establish access to platforms, provisioning services.
• Coordinate incident management and follow-up actions to closure.
• Document issue resolutions and communicate with market participants.

Skills

Trading systems

Low latency

Customer service

Troubleshooting

Communication

Teamwork

Python

SQL

Linux/UNIX

Networking

Education

Bachelor's degree in CS/Engineering or related field

Tools

Git

Linux/UNIX

Python

SQL

FIX protocol

Job description

Cboe Europe Limited in London invites a Trade Desk Associate to provide first-level support for trading, market data and tech across the Global Trading Hours session. You will monitor real-time systems, assist onboarding and coordinate incidents, while applying rigorous QA and AI-assisted tooling to drive efficiency.

The role emphasizes strong communication, problem-solving and the ability to work with an international team in a dynamic, high-stakes environment.