London Facilities Helpdesk & Operations Assistant

Charles Russell Speechlys; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Charles Russell Speechlys in London is seeking a Facilities Administrative Assistant to support day-to-day operations of the London office, helpdesk enquiries, and general administration. The role involves assisting with logging M&E jobs, liaising with contractors, and maintaining filing systems.

The position is based on a hybrid working approach with in-office presence required. Join a team focused on smooth facilities management and efficient support for staff and visitors.

Qualifications

• Experience in a professional services environment desirable.
• Good systems knowledge with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Support the Facilities Manager and London Helpdesk.
• Respond to and monitor Facilities Helpdesk enquiries (email, Teams, calls).
• Maintain the Facilities Helpdesk inbox and filing systems.
• Coordinate with contractors and suppliers for FM services.
• Update intranet pages, Helpdesk guides and contacts lists.
• Assist with permits to work and H&S procedures.
• Participate in FM projects and cross-team initiatives.
• Create and manage invoices, POs and expenses using account software.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Charles Russell Speechlys in London is seeking a Facilities Administrative Assistant to support day-to-day operations of the London office, helpdesk enquiries, and general administration. The role involves assisting with logging M&E jobs, liaising with contractors, and maintaining filing systems.

The position is based on a hybrid working approach with in-office presence required. Join a team focused on smooth facilities management and efficient support for staff and visitors.