London: Executive Assistant & Office Operations Lead

One Call 24 Ltd; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

One Call 24 Limited in London is seeking an experienced Office Manager and Executive Assistant to act as the heartbeat of our London office. You will support the Group CEO and Directors, organise calendars, coordinate travel, and ensure smooth day-to-day operations with ownership and initiative.

You will drive smarter ways of working using technology, automation and AI productivity tools, while handling confidential matters with discretion and professionalism.

Qualifications

• Experience supporting senior leadership in a fast-paced environment.
• Excellent written and verbal communication with discretion.
• Highly organised with strong time-management and prioritisation.

Responsibilities

• Manage diaries, meetings, travel and communications for senior leadership.
• Keep the CEO and Directors ahead of commitments with meticulous prep.
• Oversee day-to-day running of the London office.
• Coordinate meetings, agendas, minutes, reports and documentation.
• Track actions and ensure timely follow-through.
• Be the first point of contact for employees, suppliers and visitors.
• Coordinate IT equipment, systems and access for starters and leavers.
• Handle sensitive matters with discretion and sound judgement.
• Support projects across the wider business and drive process improvements.
• Identify inefficiencies and suggest smarter, automated workflows.

Tools

Microsoft 365

Outlook

Excel

Word

PowerPoint

Teams

SharePoint

Automation tools

AI productivity tools

Co-pilot

Job description

One Call 24 Limited in London is seeking an experienced Office Manager and Executive Assistant to act as the heartbeat of our London office. You will support the Group CEO and Directors, organise calendars, coordinate travel, and ensure smooth day-to-day operations with ownership and initiative.

You will drive smarter ways of working using technology, automation and AI productivity tools, while handling confidential matters with discretion and professionalism.