Logistics Support Specialist - Order & Delivery

Latcom plc; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Latcom plc in Twickenham is seeking a sharp Logistics Support Administrator to ensure the sales process runs smoothly from order to delivery. This full-time, office-based role requires strong organisation and the ability to coordinate across logistics, supply chain, and sales.

You will handle order management, transport bookings, customer inquiries, and CRM data maintenance with a focus on accuracy and timely updates. The role is Monday to Friday with no hybrid option.

Qualifications

• Solid experience in a Logistics Administration role.
• Proficient with Excel and Word; data entry or CRM experience.
• Organised, multitasking, detail-oriented in a busy environment.
• Excellent written and verbal communication with colleagues, suppliers and customers.
• Right to work in the UK; no visa sponsorship available.

Responsibilities

• Order Management: Processing customer orders and preparing quotes.
• Logistics Coordination: Booking transport with hauliers, tracking shipments, and ensuring delivery paperwork is accurate.
• Customer Service: Handling inquiries by phone and email, providing updates and resolving issues.
• Team Support: Maintaining CRM records and assisting the sales team with admin tasks.

Skills

Logistics experience

Excel

Word

CRM software

Data entry

Organised

Communication

Tools

MS Excel

MS Word

CRM software

Job description

Latcom plc in Twickenham is seeking a sharp Logistics Support Administrator to ensure the sales process runs smoothly from order to delivery. This full-time, office-based role requires strong organisation and the ability to coordinate across logistics, supply chain, and sales.

You will handle order management, transport bookings, customer inquiries, and CRM data maintenance with a focus on accuracy and timely updates. The role is Monday to Friday with no hybrid option.