Logistics Supervisor - Fast-Paced Warehouse Leader

Computacenter PLC; Hatfield; On-site; GBP 32,000 - 42,000; Full time

Job summary

Computacenter PLC is seeking a Warehouse Supervisor to lead a busy logistics team at Hatfield, overseeing inbound/outbound activities, workload planning and reporting. The role acts as the main liaison between operations, customers and management and requires the ability to obtain Security Clearance.

It is an onsite position at Hatfield. You will drive efficiency, coach the team and ensure orders meet SLAs while maintaining high standards of accuracy and customer service in a fast-paced

Qualifications

• Experience in a fast-paced warehouse, logistics or operational environment.
• Previous supervisory or team leadership experience preferred.
• Good understanding of working within an SLA-driven environment.
• Strong organisational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to prioritise and manage multiple tasks effectively.
• Confidence working under pressure and to demanding deadlines.
• Strong attention to detail and a commitment to quality.
• Customer-focused mindset with the ability to communicate with people at all levels.
• Able to obtain Security Clearance.

Responsibilities

• Supervise the day-to-day activities of the logistics team.
• Ensure customer orders are completed within agreed SLAs and deadlines.
• Monitor workflow, workload and resource allocation to maximise efficiency.
• Support inbound and outbound warehouse operations.
• Provide guidance and support to the team during busy periods and changing priorities.
• Promote a positive team culture focused on accountability, collaboration and customer service.
• Monitor work queues and support effective workload planning.
• Maintain accurate operational records and reporting.
• Act as an escalation point for customer and operational issues.
• Liaise with customers, colleagues and internal teams via phone, email and meetings.
• Escalate risks and issues appropriately to minimise impact on service.
• Support continuous improvement initiatives to improve efficiency, quality and customer satisfaction.

Skills

Team leadership

SLA-driven

Organisational skills

Time management

Communication skills

Problem solving

Attention to detail

Customer focus

Work under pressure

Job description

Computacenter PLC is seeking a Warehouse Supervisor to lead a busy logistics team at Hatfield, overseeing inbound/outbound activities, workload planning and reporting. The role acts as the main liaison between operations, customers and management and requires the ability to obtain Security Clearance.

It is an onsite position at Hatfield. You will drive efficiency, coach the team and ensure orders meet SLAs while maintaining high standards of accuracy and customer service in a fast-paced