Logistics Supervisor

ELIS; Harlow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

29 Days Holiday

Employee Assistance Programme

Job summary

Elis in the United Kingdom is seeking a Logistics Supervisor based in Harlow to oversee driver and vehicle compliance, deputise for the Logistics Manager and drive efficiency in routes and service levels. You will help manage stock levels, monitor maintenance, and develop a high-performing team while ensuring adherence to safety and regulatory requirements.

A lean manufacturing background and a valid HGV licence with CPC are preferred, with opportunities across operations and logistics.

Qualifications

• Strong written and verbal communication required.
• Ability to lead and develop a team.
• Excellent data interpretation and problem solving.
• IT skills including Microsoft Office.
• LEAN/Six Sigma experience preferred.
• HGV2 licence and CPC qualification preferred.
• No more than 6 points on driving licence.

Responsibilities

• Ensure that the company’s vision, values and policies and procedures are adhered to at all times.
• Deputise in the absence of a Logistics Manager.
• Ensure vehicle and driver compliance with Operator licence, site, EU and other legal requirements, monitoring and continuously improve the working environment.
• Ensure risk assessments are undertaken and implemented on customer premises for major changes/new business when required as advised by the relevant customer account team.
• Respond on time for request from other departments and drivers with reasonable, efficient, and calculated solution and answer.
• Ensure that the stock is maintained to a level for the business continuity (e.g. daily driver defect book, tacho rolls, windscreen cleaner and uniform).
• To ensure the drivers deliver the level of customer service that meets the agreed plans for optimal service levels.
• Monitor the maintenance plan for all the vehicles and ensure that all the documents are kept according to the Health & regulations.
• Ensure route optimisation savings are achieved and all routes are profitable, ensuring the use of agency drivers is kept to a minimum.
• Investigate, analyse and implement corrective actions utilising current systems where appropriate (e.g. FTA Vision, TMS2 data, Telematics, Dynamics, GLAD and SOL) to resolve all logistics problems eliminating inefficient supply and distribution routes, quality of service, customer losses and continuously improving working practices. (e.g. weight checking, mileage/km fuel consumption, accuracy and timeliness of deliveries to customers).
• Lead, manage, control and development of personnel (including absence, disciplinary, PDR process, driver infringements and grievance, Health and Safety Training, driver assessments) using SMART objectives during regular review and feedback meetings.
• Develop, propose and agree functional budgets with Logistics Manager, monitoring and controlling all activities in accordance with the agreed functional budget, investigating and resolving any variances.
• Contribute to the reduction of impact to the environment e.g. optimal efficiency and economy on routes with targets per mile/km.
• Ensure driver compliance with site EN14065 standard, e.g. drivers disinfect vehicles everyday.
• Ensure that Service Agent KPIs (service, reducing loss of business and increase new business) are met.

Skills

Communication skills

Can-do attitude

Team leadership

Attention to detail

Time management

IT literacy

Lean Six Sigma

HGV licence

CPC holder

Education

GCSE Maths

GCSE English

Health & Safety training

Job description

• Harlow
• Full-time
• Permanent

About Elis

About a career with Elis

Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a presence in 29 countries and a team of around 52,000 people, we combine the scale and stability of an international organisation with the opportunity to build a rewarding and long-term career.

Our people are at the heart of everything we do. We believe in investing in our people, recognising their contribution and giving them the opportunity to develop, progress and build careers they can be proud of.

At Elis, you'll be part of a culture built on trust, respect and collaboration, where your ideas and contribution are valued. We want our people to have a voice, and our commitment to listening and acting on employee feedback was recognised when Elis UK won Best Employee Engagement Experience Initiative at the 2024 CIPD People Management Awards for our Employee Voice programme.

With opportunities across operations, engineering, logistics, sales and our head office support functions, there are many ways to develop your career with Elis.

Opportunity

• To ensure that the company’s vision, values and policies and procedures are adhered to at all times.
• Deputise in the absence of a Logistics Manager.
• Ensure vehicle and driver compliance with Operator licence, site, EU and other legal requirements, monitoring and continuously improve the working environment.
• Ensure risk assessments are undertaken and implemented on customer premises for major changes/new business when required as advised by the relevant customer account team.
• Respond on time for request from other departments and drivers with reasonable, efficient, and calculated solution and answer.
• Ensure that the stock is maintained to a level for the business continuity (e.g. daily driver defect book, tacho rolls, windscreen cleaner and uniform).
• To ensure the drivers deliver the level of customer service that meets the agreed plans for optimal service levels.
• Monitor the maintenance plan for all the vehicles and ensure that all the documents are kept according to the Health & regulations.
• Ensure route optimisation savings are achieved and all routes are profitable, ensuring the use of agency drivers is kept to a minimum.
• Investigate, analyse and implement corrective actions utilising current systems where appropriate (e.g. FTA Vision, TMS2 data, Telematics, Dynamics, GLAD and SOL) to resolve all logistics problems eliminating inefficient supply and distribution routes, quality of service, customer losses and continuously improving working practices. (e.g. weight checking, mileage/km fuel consumption, accuracy and timeliness of deliveries to customers).
• Lead, manage, control and development of personnel (including absence, disciplinary, PDR process, driver infringements and grievance, Health and Safety Training, driver assessments) using SMART objectives during regular review and feedback meetings.
• Develop, propose and agree functional budgets with Logistics Manager, monitoring and controlling all activities in accordance with the agreed functional budget, investigating and resolving any variances.
• Contribute to the reduction of impact to the environment e.g. optimal efficiency and economy on routes with targets per mile/km.
• Ensure driver compliance with site EN14065 standard, e.g. drivers disinfect vehicles everyday.
• Ensure that Service Agent KPIs (service, reducing loss of business and increase new business) are met.

What We're Looking For

• Good written and verbal skills (clarity of speech and friendliness of tone).
• Can do attitude, flexible and ability to react quickly to the needs of the customer.
• Ability to listen to and influence peer group and department team members to build and lead effective working teams.
• Good attention to detail and the ability to analyse data and interpret the information effectively to continuously improve the department and/or team.
• Ability to organise self and others to ensure tasks are carried out in a timely manner.
• IT literate (Microsoft Office).
• Experience of lean (Six Sigma) implementation in lean manufacturing systems. (preferred)
• A valid HGV 2 licence/ A valid UK Drivers License, minimum 1 year. (preferred).
• CPC holder.
• Previous supervisory experience of 2 to 3 years desirable but not essential.
• Maths and English to GCSE level (Grade C and above) or vocational training.
• Health & Safety regulation exposure in a previous role.
• No more than 6 points on driving licence.

What We Offer

• 29 Days Holiday
• Employee Assistance Programme

At Elis, we are committed to investing in our people. Alongside a competitive benefits package, you'll have access to ongoing learning and development opportunities, including our award-winning Laundry Academy, apprenticeships, and online learning platform, helping you build new skills and progress your career within the business.