Logistics Specialist, Inventory & Inbound Operations

United States Digital Space LLC; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

United States Digital Space LLC is seeking a Logistics Specialist in London to own inventory accuracy and inbound operations across our international logistics network. You will drive reconciliation, cycle counts, and month-end closes while ensuring timely, accurate receipts into distribution centres.

You will partner with manufacturing, freight providers and internal teams to reduce manual work through automation and improved processes, maintaining clear KPIs and audit trails as our network

Qualifications

• 3+ years of experience in logistics, inventory management or a similar operational role.
• Experience owning or supporting inventory reconciliation across multiple warehouses/3PLs.
• Strong knowledge of NetSuite and inbound operations processes.

Responsibilities

• Own inventory accuracy and reconciliation across systems and partners.
• Manage cycle counts and physical inventory activities; travel to distribution centres as needed.
• Oversee month-end reconciliation and provide audit-ready documentation.
• Own inbound operations visibility from manufacturing release to system receipt.
• Drive automation and process improvements to reduce manual work and increase accuracy.

Skills

Inventory reconciliation

Cycle counts

Inbound operations

NetSuite

3PL coordination

Process improvement

Tools

NetSuite

ERP systems

Job description

Our mission at the company is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their the company Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Logistics Specialist to join our Rest of World Logistics team, based in London.

This role will have two key areas of ownership: inventory integrity and inbound operations across the company’s international logistics network.

You will be responsible for ensuring that inventory movements across the company’s systems and logistics partners are accurate and well controlled, owning critical weekly and month-end reconciliation processes, and driving discrepancies through to resolution. We are looking for someone who has practical experience of inventory reconciliation in a multi-warehouse or multi-3PL environment and can bring proven processes, controls and best practices into the company as our network continues to scale.

Alongside this, you will own the operational management and visibility of inbound shipments into our distribution centres, establishing clear KPIs and processes to ensure inventory is received accurately, on time and with full visibility of any exceptions.

A major focus of the role will be automation and continuous improvement. We are actively working to reduce manual operational activities, automate reconciliation and improve system integrations. This role will therefore not simply operate existing processes, but will be expected to challenge them, simplify them and help build more scalable, exception-based ways of working.

What You’ll DoInventory Integrity & Operational Controls

• Own inventory accuracy and reconciliation across the company systems and multiple logistics partners and fulfilment locations.

• Support and coordinate cycle counts and physical inventory activities across our logistics network, with flexibility to travel to distribution centres as required.

• Manage daily, weekly and month-end controls to ensure inventory transactions are accurately reflected across NetSuite and 3PL systems.

• Own the end-to-end investigation and resolution of inventory discrepancies, including receipts, shipments, returns, adjustments, damages, overs and shortages.

• Review discrepancies between 3PL operational files and the company systems and ensure issues are corrected at source.

• Monitor stock variances and negative inventory positions and drive timely resolution.

• Ensure inventory adjustments are appropriately investigated, documented and controlled.

• Support cycle counts and physical inventory counts across the logistics network.

• Identify recurring inventory issues, conduct root-cause analysis and implement preventative actions.

• Help establish consistent inventory controls and reconciliation standards across the company’s growing 3PL network.

Month-End Reconciliation & Finance Support

• Own the logistics inventory reconciliation process supporting month-end close across the company’s international logistics network.

• Ensure required inventory reconciliations, supporting documentation and controls are completed accurately and within Finance timelines.

• Reconcile inventory across the company systems and multiple 3PL locations, investigating differences and ensuring variances are resolved or appropriately explained.

• Work closely with Accounting and Finance to investigate and resolve outstanding inventory differences.

• Maintain clear documentation and audit trails supporting inventory balances and adjustments.

• Apply previous reconciliation experience and industry best practices to strengthen, standardise and simplify the company’s month-end processes.

• Continuously improve the month-end reconciliation process, with a strong focus on reducing manual activities and increasing automation.

• Support inventory audit requirements and ensure processes remain appropriately controlled and audit-ready.

• Help develop scalable reconciliation controls capable of supporting additional warehouses, 3PLs and future network growth.

Inbound Operations

• Own end-to-end operational visibility of inbound shipments into the company’s distribution centres.

• Track inbound movements from manufacturing release and dispatch through transportation, delivery and final system receipt.

• Coordinate inbound shipment setup, including the required purchase orders and system transactions supporting movement into the company distribution centres.

• Ensure ASNs, receipts and inventory movements are completed accurately and within agreed timelines.

• Maintain a clear view of all open, aged and delayed inbound shipments and proactively drive exceptions through to resolution.

• Coordinate with manufacturing partners, freight providers, 3PLs and internal teams to resolve quantity, serial number, documentation and receiving discrepancies.

• Establish and maintain clear inbound KPIs covering areas such as transit performance, receiving SLA, aged inbounds, receipt accuracy and exception resolution.

• Regularly review inbound performance with partners and drive corrective actions where performance falls below expectations.

• Identify risks to inventory availability caused by inbound delays or receiving issues and escape proactively.

Automation & Process Optimisation

• Actively identify manual activities across inventory management, reconciliation and inbound operations that can be automated, simplified or eliminated.

• Partner with Systems, NetSuite, AI/Automation, 3PL and other internal teams to develop scalable solutions.

• Translate operational challenges into clear business requirements for systems and automation improvements.

• Support process mapping, testing, implementation and adoption of new tools and workflows.

• Develop exception-based controls and reporting that reduce reliance on manual file checking and reconciliation.

• Challenge existing processes and continuously look for opportunities to improve accuracy, speed, visibility and scalability.

• Maintain clear SOPs and process documentation as workflows evolve.

• Help move the organisation from manual operational management towards increasingly automated and exception-led logistics operations.

Reporting & Performance Management

• Develop and maintain clear reporting for inventory accuracy, reconciliation status and inbound performance.

• Establish KPIs that clearly highlight operational performance, risks and exceptions.

• Ensure open issues have clear ownership, actions and resolution timelines.

• Analyse recurring issues and performance trends to identify opportunities for improvement.

• Provide clear and concise operational updates to Logistics leadership and cross-functional stakeholders.

Who You Are

• 3+ years of experience within logistics, supply chain, inventory management or a similar operational environment.

• Hands-on experience owning or supporting in