Logistics & Purchasing Operations Specialist

KPI Recruiting; Hempstalls; On-site; GBP 24,000 - 29,000; Full time

Job summary

KPI Recruiting invites applications for a Logistics & Purchasing Administrator in Stoke-on-Trent. You will support both logistics and purchasing activities within a busy operations team, ensuring smooth day-to-day functions and effective communications with internal teams, customers, suppliers and partners.

The role emphasizes organisation, proactivity and attention to detail, handling multiple priorities in a fast-paced environment, and offering opportunities for development.

Qualifications

• GCSEs or equivalent, including English and Maths at Grade C/4 or above.
• Good IT literacy, including Microsoft Word and Excel.
• Previous administration experience is desirable.
• Strong written and verbal communication skills.
• Good customer and people skills.
• Excellent organisational skills.
• Ability to work independently and as part of a team.
• Self-motivated with a proactive approach.

Responsibilities

• Provide general administrative support to the Logistics function.
• Coordinate courier, pallet network, haulage and specialist vehicle bookings.
• Track deliveries, obtain proof of deliveries (PODs) and follow up outstanding shipments.
• Investigate delivery issues, damages, shortages and service failures.
• Manage logistics non-conformances and carrier claims.
• Liaise with branches, customers, carriers and logistics partners to resolve queries.
• Maintain accurate transport records, carrier information and logistics documentation.
• Support logistics KPI reporting, route planning and vehicle compliance administration.
• Assist with continuous improvement initiatives and logistics projects.
• Produce purchase requirements and stock replenishment reports.
• Monitor purchase orders and chase outstanding deliveries.
• Use business data to identify large projects and potential stock requirements.
• Support supplier performance monitoring and maintain accurate purchasing records.
• Assist with stock valuation, inventory analysis and stock counts.
• Investigate stock discrepancies and support corrective actions.
• Monitor and report on slow-moving and obsolete stock.
• Maintain accurate cost prices and purchasing information within business systems.
• Provide administrative support for supplier relationship management.
• Support product traceability reporting and maintain associated records.

Skills

Organisational skills

Attention to detail

Proactive attitude

Communication skills

Customer service

Multitasking

Under pressure

Adaptable

Team player

Problem solving

Reliability

Training mindset

Professional demeanour

Education

GCSEs English & Maths

Tools

Microsoft Word

Excel

Job description

KPI Recruiting invites applications for a Logistics & Purchasing Administrator in Stoke-on-Trent. You will support both logistics and purchasing activities within a busy operations team, ensuring smooth day-to-day functions and effective communications with internal teams, customers, suppliers and partners.

The role emphasizes organisation, proactivity and attention to detail, handling multiple priorities in a fast-paced environment, and offering opportunities for development.