Logistics Operator & Sales Support — Fast-Paced Growth

Aspion; Sefton; Sur place; GBP 28 000 - 31 000; Plein temps

Résumé du poste

Aspion is recruiting for an Operator / Sales Support Coordinator at its Crosby, Liverpool base. The role focuses on supporting transport bookings, preparing quotations, and keeping customers updated on deliveries, while working closely with Account Managers, drivers and partners to ensure on-time service.

The ideal candidate will have experience in transport administration or logistics coordination, strong communication, and meticulous attention to detail.

Qualifications

• Experience in transport administration, logistics coordination or customer service advantageous.
• Strong communication skills, both over the phone and via email.
• Good organisational skills and attention to detail.
• Proactive in following up quotations and customer enquiries.

Responsabilités

• Support Account Managers with daily transport bookings and enquiries.
• Prepare and send transport quotations and follow up to secure bookings.
• Maintain regular client communication with ETA updates.
• Liaise with drivers and partners to monitor deliveries.
• Inform customers of delays or changes and confirm deliveries.
• Obtain PODs and send to customers promptly.
• Input bookings, rates and shipment details into internal systems.
• Handle calls and emails, resolving enquiries efficiently.
• Maintain transport records and assist with invoicing and paperwork.
• Build strong customer relationships through reliable service.

Connaissances

Transport administration

Logistics coordination

Customer service

Communication skills

Organisational skills

Attention to detail

Proactive follow-up

Teamwork

Description du poste

Aspion is recruiting for an Operator / Sales Support Coordinator at its Crosby, Liverpool base. The role focuses on supporting transport bookings, preparing quotations, and keeping customers updated on deliveries, while working closely with Account Managers, drivers and partners to ensure on-time service.

The ideal candidate will have experience in transport administration or logistics coordination, strong communication, and meticulous attention to detail.