Logistics Operator & Sales Support Coordinator

Aspion; Little Crosby; Sur place; GBP 28 000 - 31 000; Plein temps

Résumé du poste

Aspion is recruiting an Operator / Sales Support Coordinator to join an independent transport and logistics business expanding locally in Liverpool. Based in Crosby, the role involves daily client communication, coordinating transport bookings and preparing quotations to secure bookings.

You will work closely with Account Managers, drivers and transport partners to monitor deliveries, provide ETA updates and ensure shipments stay on schedule, while handling invoicing and delivery paperwork where

Qualifications

• Experience in transport administration, logistics coordination or customer service.
• Strong communication skills over phone and email.
• Good organisational skills and ability to manage multiple tasks.
• Proactive approach to following up quotations and enquiries.
• Able to work independently and as part of a team.

Responsabilités

• Support Account Managers with daily transport bookings, customer enquiries and general administration.
• Prepare and send transport quotations, following up with customers to secure bookings.
• Maintain regular communication with clients, providing accurate ETAs and delivery updates.
• Liaise with drivers and transport partners to monitor deliveries and ensure shipments are on schedule.
• Keep customers informed of delays, changes or delivery confirmations.
• Obtain proof of delivery (PODs) and ensure these are sent to customers promptly.
• Accurately input transport bookings, rates and shipment details onto internal systems.
• Handle incoming calls and emails, resolving customer enquiries efficiently.
• Maintain accurate transport records and assist with invoicing and delivery paperwork.
• Build and maintain strong relationships with customers through regular communication and reliable service.

Connaissances

Strong communication skills

Organised

Attention to detail

Team player

Proactive follow-up

Description du poste

Aspion is recruiting an Operator / Sales Support Coordinator to join an independent transport and logistics business expanding locally in Liverpool. Based in Crosby, the role involves daily client communication, coordinating transport bookings and preparing quotations to secure bookings.

You will work closely with Account Managers, drivers and transport partners to monitor deliveries, provide ETA updates and ensure shipments stay on schedule, while handling invoicing and delivery paperwork where