Logistics Operative

Serco Group Plc; Carterton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday package

Pension scheme

Training & development

Health & wellbeing

Employee discounts

Volunteer day

Employee networks

Job summary

Serco Group Plc is recruiting a Logistics Operative for RAF Brize Norton. The role focuses on distributing clothing and PPE, delivering strong customer service, and managing stock with IT systems.

You will be part of a team, engage with customers during order collections, and support stock accuracy. A physically demanding role with on-call duties and potential overtime payments.

Qualifications

• Experience in a logistics environment.
• Excellent customer service skills.
• Ability to use IT systems to manage emails and stock.
• SC Vetting clearance.
• Cat B driving licence (desirable).

Responsibilities

• Deliver excellent customer service at counter collect and drop-in.
• Distribute clothing and protective equipment to customers.
• Frequent use of IT systems for stock control and email management.
• Storekeeping and day-to-day stock management.

Skills

Team player

Logistics experience

Customer service

IT systems

Driving licence Cat B

Tools

Microsoft Office

Job description

Schedule: Perm/FT/ 37 hours - job share or part time working may be considered. Successful candidate will be required to be on-call on a rotational basis (this attracts an on-call payment as well as overtime payments for any additional hours worked) Ready to impact a better future? As a Logistics Operative within our clothing stores based at RAF Brize Norton, you will play a vital role in the Logistical support of the Royal Air Force, helping to fulfil its operational and peacetime obligations. A physically demanding role where you'll be responsible for the distribution and handling of stock as well as ensuring accurate stock control. You will be greeting customers and engaging with people when they are collecting their orders. We want you to have really strong customer service skills and attention to detail to help us deliver the best customer service possible whilst ensure accuracy of stock holdings.

What you'll do as a Logistics Operative

• Delivery of excellent customer service
• Distribution of clothing and protective equipment items to customers via counter collect and drop in
• Frequent use of IT systems to manage emails and stock control
• Storekeeping and day to day management of stock

You'll be a great fit for this role if you have:

• Being a team player is essential for this role
• Experience in a logistics environment
• Cat B/Car driving licence (desirable)
• Good understanding the Microsoft Office Suite
• Experienced in the use of IT systems
• Excellent customer service skills
• SC Vetting

Discover all you need to keep growing. We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: Competitive holiday package
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.